Frequently Asked Questions
From bespoke rugs and luxury flooring to project timelines and product selection, you’ll find answers to some of our most commonly asked questions below. If you can’t find what you’re looking for, our team is always on hand to help.
Eaton Square offers a carefully curated range of luxury flooring solutions, including luxury carpets, bespoke designer rugs, engineered oak wood flooring, Axminster carpets, and luxury vinyl tile (LVT) flooring. Our collections are designed for residential, hospitality, commercial, and high-end interior design projects throughout the UK.
Our luxury carpets are selected for their exceptional quality, durability, and aesthetic appeal. From ultra-soft Silk Touch carpets to natural wool carpets and sustainable Eco Touch collections, every product is designed to deliver comfort, performance, and timeless style.
Yes. Many of our luxury carpet collections are specifically designed for high-traffic environments such as hotels, offices, stairs, hallways, and busy family homes. We can recommend the most suitable carpet based on your project’s requirements.
Absolutely. Eaton Square specialises in bespoke designer rugs that can be customised in terms of size, shape, colour, pattern, texture, and finish. Whether you’re looking for a statement rug for a luxury residence or branded rugs for a commercial space, our team can create a unique design tailored to your project.
Yes. Our bespoke Axminster carpets can be fully customised to suit hotels, hospitality venues, commercial developments, and luxury residential projects. We offer an extensive design library and can develop entirely unique patterns and colourways.
Engineered oak flooring combines a genuine hardwood oak surface with a stable multi-layer construction. This provides the beauty of solid wood flooring while offering greater dimensional stability and suitability for modern homes and commercial interiors
For many applications, engineered wood flooring offers several advantages, including improved stability, compatibility with underfloor heating, and reduced expansion and contraction caused by temperature changes. It provides the same luxurious appearance as solid wood while offering enhanced practicality.
Many of our engineered oak flooring collections are suitable for use with underfloor heating systems. Our flooring specialists can advise on the best options for your specific installation
Luxury Vinyl Tile (LVT) is a highly durable flooring solution designed to replicate the appearance of natural wood or stone. It combines exceptional practicality, water resistance, and ease of maintenance with a sophisticated, designer finish.
Luxury Vinyl Tile (LVT) is a highly durable flooring solution designed to replicate the appearance of natural wood or stone. It combines exceptional practicality, water resistance, and ease of maintenance with a sophisticated, designer finish.
Yes. LVT flooring is water-resistant and highly durable, making it an excellent choice for kitchens, bathrooms, utility rooms, and other areas exposed to moisture.
Yes. Eaton Square has extensive experience supplying luxury flooring for hotels, offices, retail environments, hospitality venues, and commercial developments. We work closely with interior designers, architects, contractors, and developers to deliver bespoke flooring solutions.
Absolutely. Many of our collections have been developed in collaboration with leading interior designers and architects. We regularly support design professionals with samples, specifications, bespoke designs, and project consultations.
Yes. Our Eco Touch carpet collection includes environmentally responsible options manufactured using recycled materials such as ECONYL® regenerated nylon. These products combine sustainability with luxury aesthetics and long-term performance.
Yes. We encourage clients, designers, and specifiers to request samples before making a final selection. Viewing and comparing samples in your space helps ensure the perfect choice for colour, texture, and finish.
Regular vacuuming and prompt attention to spills will help maintain the appearance of your luxury carpet. Professional cleaning is recommended periodically to maximise lifespan and preserve the carpet’s original beauty
With proper care and maintenance, premium flooring products can last for decades. The longevity depends on factors such as the product selected, installation quality, traffic levels, and maintenance routine.
Yes. Where required, we can arrange site surveys to assess measurements, subfloor conditions, access requirements, and installation considerations before work begins.
Yes. Our team provides expert guidance on flooring selection, taking into account:
- Durability requirements
- Design objectives
- Acoustics
- Sustainability goals
- Budget
- Maintenance considerations
We help ensure the flooring performs as well as it looks.